Frequently Asked Questions

As with any treatment, there are some risks as well as many benefits with psychotherapy.

You should think about both the benefits and risks when making any treatment decisions. For example, in psychotherapy, there is a risk clients will have for a time uncomfortable levels of sadness, guilt, anxiety, anger, frustration, loneliness, helplessness, or other negative feelings. Clients may recall unpleasant memories. These feelings or memories may bother a client at work or in school. Some people in your community may mistakenly view anyone in psychotherapy as weak, or perhaps as seriously disturbed.

Also, clients in psychotherapy may have problems with people important to them. Family secrets may be told. Psychotherapy may disrupt a marital relationship and sometimes may even lead to a divorce. Sometimes, a client’s problems may temporarily worsen after the beginning of treatment. Most of these risks are to be expected when people are making any important changes in their lives.

Finally, even with our best efforts, there is a risk that psychotherapy may not work out well for you. Psychotherapy is not an exact science and cannot guarantee specific outcomes. Some benefits that people have found with psychotherapy include improved interpersonal skills, more confidence in their control over stressful life events, and better management of emotions. These benefits can lead to more productivity at work, improved interpersonal relationships and increased self-esteem. Psychotherapy can also help with specific health-related behaviours and reduce stress.

For most problems, people are helped in 6 to 10 sessions. I recommend that you use the first two sessions to evaluate whether or not you think we can work well together. The need for additional sessions can be discussed in an ongoing fashion. You may decide that weekly sessions are of most help to you, but other frequencies are also possible.

Payment is expected at each session. The current fee is $225 per hour, and an hour of service usually involves 50 minutes of client contact with 10 minutes for my own note-taking. This fee is considered your responsibility, even if you have extended health coverage that will pay for psychological services. I am happy to assist you in obtaining insurance reimbursement; sometimes this means divulging some confidential information (e.g., diagnosis, treatment plan) to your insurance company, but I will only do so with your written permission. Payment is due at the completion of each session, and can be made by cash, credit, debit, or e-transfer.

A charge will apply for cancellation of an appointment with less than 24 hours notice. Appointments cancelled with less than 24 hours notice are subject to 50% of the session fee, and no-shows are subject to the full fee. Should there be difficulty collecting payment, the services of a third party collection agency may be utilized.

Confidentiality is considered vital to therapeutic work. The protection of your privacy is a foremost consideration in providing you with a sense of freedom to discuss matters of deep importance to you. However, there are certain limitations / legal obligations which apply based on confidentiality requirements of the College of Psychologists of Ontario. Although these circumstances are rare, you should be aware of them when undertaking therapy. We will discuss these situations at during your initial therapy session.

We are covered by many extended health care insurance plans; not by OHIP. Please refer to your insurance company for coverage.

Yes, you are able to cancel your appointment as long as you contact our office 24 hours before your scheduled time.

1. The purpose of this email contact is to provide Information that may not be addressed on our website. It is not for individual psychological advice. You may call any practitioner directly if you have a specific question about them or their services by accessing our company names directory.

2. Please note that while we make all efforts to maintain confidentiality, email form submissions are not encrypted. Therefore, we suggest that you please do not include any personally identifying information (e .g. surname, address, etc.). For your privacy, we will not retain email addresses.

3. Although we try to check email on a fairly regular basis, there may be a delay in our response time. We will not acknowledge any requests for individualized treatment advice for a crisis situation by e-mail. These types of situations are better dealt with by calling 911, a crisis helpline, or, by going to your nearest hospital emergency department.

4. By sending your e-mail, you acknowledge that you have read, understand, and agree to this Policy. In order to maintain your confidentiality, all detailed responses will be through telephone contact. 

Contact Information

Please contact us for more information


Phone: (905) 329-4548
Fax:       (705) 623 9413 
Orillia Address:
204-6 West St. N.,
Orillia ON L3V 5B8


Toronto Address:
1088 Lansdowne Avenue
Toronto ON M6H 4H2

 
* Virtual care appointments only offered in Toronto)
 
Email: mmgpsychology@gmail.com